Bridal Shop Policy
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- No refunds are given once gowns are ordered since each gown is made to order. They are not returnable to the manufacturer. This is standard in the bridal industry. The same policy exists for all accessories.
- Any authorized returns of non-worn stock merchandise will include a restocking fee. Shipping and handling fees will be charged if merchandise was shipped.
- Normal shipping delivery of gowns can range from immediate shipment to 14 weeks depending on manufacturer. Rush orders are possible (at an extra cost).
- Arnella’s Bridal Shop is not responsible for any customer requests of size changes. Arnella’s Bridal Shop must order the recommended size based on the manufacturer’s size chart. Exact body measurements or size chosen by customer is required at time of order and size cannot be changed once order is placed.
- 6% sales tax added to all taxable sales generated to the residents of Pennsylvania only.
- We ship anywhere in the United States and also internationally. Customer pays all postage and handling fees unless indicated otherwise.
Purchase policies for Clearance Gowns for Sale SAMPLE GOWNS
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All listed bridal gowns are new. Most are sample wedding gowns that have been discontinued by the manufacturer and are no longer available to order. There are also bridal gowns listed that are currently orderable since we prefer to keep inventory moving and purchase newer dresses. Sample gowns have been tried on; therefore there may be a few missing or loose beads, dust at the hemline, makeup stain or a small seam rip due to shop wear. However, any major concern would be noted in the description of the bridal gown. Since our salon is by appointment only, the traffic of shop wear is minimal by comparison. Did you properly measure before placing your order? Formal attire uses different sizing than street clothing. Please measure for a proper fit. Please be sure to use the measurements listed for the gown you are purchasing. Formal gowns sizes are very unique, and generally run small of 1-3 sizes. Be very accurate in your measurements. This will help cut down on your alteration costs. Gowns that are two small or large will need the proper alterations. Please be sure you have a good seamstress for a proper fit. RETURN POLICY
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You may return any “Sale” wedding gown that you are unhappy with and receive an internet store credit towards the purchase of any other sale dress on the site. You must notify us of your intent to return any wedding gown within 3 days of its delivery. You will be charged a return/restocking fee of $50.00 and you will be responsible for all shipping costs. All bridal gowns must be received in original shipped condition, unused, unaltered, and with all packaging. All return bridal gowns must be received at our store within 7 days of your notification of intent to return. All other sales are FINAL. We will ship all “Sale” items within 3 working days of the payment received. Shipping charges for anywhere in the continental United States are $20 for Bridal Gowns and Formal Wear Clearance Items and $15 for Flower Girl Clearance Dresses. For Alaska and Hawaii, shipping charges are $45. International orders must give us exact shipping address and we will inform you of shipping charges. Where indicated "FREE SHIPPING" - it is FREE only for those being shipped within the continental US. Also check out our beautiful clearance gowns for sale at astonishing prices!
Free Shipping on Clearance Bridal Gowns and Clearance Mothers Gowns through October 31, 2009
Have questions, comments or want an appointment? I (Tammy Beilstein, owner Arnellas Bridal) am available Monday through Saturday. Contact me by phone (724) 283-8850 or email and we will work out a convenient time to meet. Check map and Driving Directions for the easiest route to arrive at Arnellas.
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Bridal Shop Policy
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