Note: Many features on the Arnellas website require JavaScript and cookies. You can enable both via your browser's preference settings.

Arnella's Bridal Shop Policy

TERMS AND CONDITIONS FOR INTERNET SALE POLICY

Clothing and accessories are not returnable to the manufacturer. Therefore, No refunds are given once order is placed with the manufacturer.
Any authorized returns of non-worn stock merchandise (internet sales only) will include a restocking fee. Shipping and handling fees will be charged if merchandise was shipped.
Customer is responsible for size chosen. Please compare your measurements with the manufacturer's size chart and order accordingly so the dress will zip.
6% sales tax added to all taxable sales generated to the residents of Pennsylvania only.

STOCK GOWNS

All listed clothing is new. Some are sample wedding gowns that have been discontinued by the manufacturer and are no longer available to order. Current bridal, bridesmaids, and mothers dresses are also listed as we prefer to keep inventory moving. Sample gowns have been tried on; therefore there may be a few missing or loose beads, dust at the hemline, makeup stain or a small seam rip due to shop wear. However, any major concern would be noted in the description of the gown. Since our salon is by appointment only, the traffic of shop wear is minimal.

SIZING

Formal attire uses different sizing than street clothing so please measure for a proper fit. Please be sure to use the measurements listed for the gown you are purchasing. Formal gowns generally run small by 1-2 sizes. Be very accurate in your measurements. Gowns that are too small may not be able to be let out. It is always better to go bigger and have the dress taken in.

RETURN POLICY

You may return any internet sale of a wedding gown or mother's gown that is in stock and on sale that you are unhappy with and receive an internet store credit towards the purchase of any other sale dress on the site. You must notify us of your intent to return any wedding gown within 3 days of its delivery. You will be charged a return/restocking fee of $50.00 and you will be responsible for all shipping costs. All gowns must be received in original shipped condition, unused, unaltered, and with all packaging. All return gowns must be received at our store within 7 days of your notification of intent to return. All other sales are FINAL.

SHIPPING

We will ship all "Special Sale" items within 3 working days of the payment received. Shipping charges for anywhere in the continental United States are $15 for Formal Wear Clearance Items and Flower Girl Clearance Dresses. For Alaska and Hawaii, shipping charges are $45. International orders must give us exact shipping address and we will inform you of shipping charges. Where indicated "FREE SHIPPING" - it is FREE only for those being shipped within the continental US.

TERMS & CONDITIONS FOR SALES AT ARNELLA'S PHYSICAL LOCATION

No refunds are given once order is placed with the manufacturer since each gown is made to order. They are not returnable to the manufacturer. This is standard in the bridal industry. The same policy exists for all accessories.
Once order is place, you are legally liable for the balance. Arnella's cannot assume financial responsibility for attendants quitting or weddings that are cancelled.
Customer measurements and/or customer requested sizes are the responsibility of the buyer.
Measurements differences after initial measurement is responsibility of buyer; such as weight gain or extreme weight loss. Arnella's is not responsible for purchasing another size dress.
Once order is placed, items are property of buyer and deposit is non-refundable and buyer is responsible for paying the balance even if wedding is cancelled.
If alterations are included, they are to make the dress fit. Does not include additional items such as sleeve addition, making of shawl, bra cups, etc. Bustles are included. Alterations are done off-premise.
Steaming/pressing of gown is not included with the price.
Bridal gowns may be stored at Arnella's Bridal shop until fitting time. However, due to limited storage space, bridesmaids are required to pick up gown within 1 month after arrival at Arnella's.
Normal shipping delivery of gowns can range from immediate shipment to 16 weeks depending on manufacturer. Rush orders are possible (at an extra cost). (Some bridal manufacturers can take up to 6 months.)
6% sales tax added to all taxable sales generated to the residents of Pennsylvania only.

Tips

Choosing Bridal Gowns Choosing Bridesmaids Gowns Choosing Mothers Gowns Choosing Flower Girl Dresses Choosing a Veil Measuring Guidelines

Please spread the word!

I would appreciate suggestions as to what I can do with 75 - 100 sample bridesmaid dresses that are discontinued. These gowns have the word SAMPLE embroidered or imprinted on the back in a very conspicuous area. That being said, they are not appropriate for wearing. Even though you may think it would be easy, the word SAMPLE cannot be hidden, covered up or removed.

I would really like to donate these dresses to a worthy cause. Maybe someone would be able to use the material to make items for people in need. Or, if anyone can think of another use for these dresses, I would gladly listen.

Thanks for any help or thoughts!

Home > Tips > Measuring Information and Guidelines

Measuring Information and Guidelines

Why Can’t You Just Order Me My Regular Size?

In the many years that Arnella’s has welcomed brides and their bridal parties into her shop, measuring for the proper size has been the most difficult venture. Please understand that the dresses are not made to YOUR measurements. A size chart from each manufacturer is used as a guideline for your bust, waist, and hip measurements. On the average, bridal wear runs smaller than normal street wear. Normally, you will need to go up 1 or 2 sizes so the dress will zip. This doesn’t mean the dress will fit! Sizing is not an exact science and alterations by a seamstress will almost always be necessary for a proper fit. Most of the time dresses can be altered down a size or two at the most; however, gowns cannot always be let out as some manufacturers do not allow for any seam allowances.

You Are Ordering Me a Size What ????

The days of the hourglass figure are gone for most women– at least in the USA! However, most size charts still reflect those types of measurements. To compensate for the larger waist measurements of today, you may need to order a much larger size than hoped for to get the dress to zip. It will be very large through the bust, but hopefully, alterations can be done to make the dress fit properly. Please don’t fault the bridal consultant for your measurements! We do the best we can with the size charts – and figures – that we are given! Believe me when I say... I am in the same boat!

So… You Are Going to Lose Weight!

I would have to honestly say that 95% of the girls/women I measure indicate they will lose weight before the wedding. That’s wonderful and I will be happy to get whatever size you think you will be wearing at that time. However, if you do not lose the weight – which I have seen happen over and over – please do not expect us to magically make the smaller dress fit you. If you do lose weight and kept the original size, we will do the best we can to alter the dress down to fit you. But remember, 1 to 2 sizes is the most any dress can be altered down. Just be honest with your bridal consultant and with yourself about your weight loss. The final decision and responsibility on what size to order is ultimately yours. We can only make recommendations as to your measurements with the size chart of that particular manufacturer.

Remember – Size is Only a Number!

Always take into consideration – the size is just a number – a number cannot determine how you will look and feel in the dress. Whatever size you get – whatever dress you get - when fitted properly – can and will look beautiful on you as long as you believe your beauty comes from within and you do not rely on the dress to make you look beautiful.

Tips for Measuring Guidelines

If a bridal store consultant or a professional seamstress is not available to measure you for your gown, you can have someone else measure you – just please do not do it yourself. It is very important you dress in just a good fitting bra and your underwear. Please do not measure over thick clothing.

Bust: Take a measuring tape around your back at bust level and over the fullest part of your bust. Pull the tape measure snug, but not too tight or too loose. Please do not give your bra size for your measurement.

Waist: Your waist measurement should be around the smallest part of your waist – sometimes where your belly button is, but not necessarily. Your waist is not where you wear your pants.

Hips: You have hip bones and you have your buttocks. Measure around the fullest part of your buttocks. Measure the fullest part of your bottom.

Extra Length

Extra length is available for most bridal and bridal party gowns. Extra length is recommended for anyone over 5’8” and there is an additional charge.

Sizes 18 and Over

Please also be aware that anyone size 18 and over will pay additional fees. This is standard in the industry and it is only because additional material is required and manufacturers charge the bridal stores fees for these dresses, hence, the fees are passed on to the customer.

Please contact Tammy, owner of Arnella's Bridal, for a convenient time to meet at 724.283.8850. I am available Monday through Saturday for appointments. Please check map and driving directions for the easiest route to arrive at Arnella's.

Arnella's Bridal | 1054 Herman Road, Butler, PA 16002 | Email: mail@arnellas.com | Phone: (724) 283-8850 | Fax: (724) 285-8909